The normal case of social software is still failure; most of these experiments don't pan out. But the ones that do are quite incredible, and I hope that this one [a Brazilian Wiki crime map] succeeds, obviously. But even if it doesn't, it's illustrated the point already, which is that someone working alone, with really cheap tools, has a reasonable hope of carving out enough of the cognitive surplus, enough of the desire to participate, enough of the collective goodwill of the citizens, to create a resource you couldn't have imagined existing even five years ago
(from http://www.herecomeseverybody.org/2008/04/looking-for-the-mouse.html [offline as of May 2012]).
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