Right now I'm watching the Presidential Press Conference live on YouTube. There are no 20th century broadcasters (ABC, CBS, CNN, Fox, NBC, etc.) involved in the distribution. I hope this gives them and their news divisions pause, and they realize that business as usual is not an option.
One of actor David August's previous blogs. Please go to stuff.davidaugust.com; I'm not maintaining this one anymore.
As of 2025, please go to stuff.davidaugust.com, my newer blog. See you there!
Wednesday, April 29, 2009
Tuesday, April 28, 2009
Don't Say 'Feel Free' If You Mean 'Please Do'
Many people have begun to use phrases like:
- "feel free to tell your friends/retweet/share this video/post/site"
- "feel free to comment/rate/favorite this video"
- "feel free to ask a question"
Online and in emails when they really mean:
- "Please tell your friends about this video/post/site"
- "Please comment/rate/favorite this video (because I really want it to be on the most discussed/highest highest rated/most favorite lists so that more people will see it)"
- "Please ask a question (because this podcast/channel/site only has content if the audience participates)"
Are people allergic to "please"? No. But many seem to have forgotten the simple, honest power of saying please and asking for what they want.
People seem to think concealing what they want is better than coming out and saying it. They are wrong. Of course people will feel free to do all of the things mentioned; the internet is one of the most sophisticated and far reaching communication and distribution systems ever and everyone using it will share and access information as they see fit. To tell your audience they can "feel free to" do what they are already doing is to be redundant at least, and often conveys a simultaneous air of superiority and lack of understanding of the medium; it suggests you are giving permission to people already empowered. Coating a request in a foolish condescension helps no one.
While being as specific/pedantic as the parenthetical phrases in the examples above isn't necessary, be honest and say what you mean. Many already do this with the simple convention of "please retweet" on twitter. Using "feel free to" as wrapping makes the call-to-action marketers love so much a dishonest attempt to be polite; it actually erodes trust, candor and transparency. It's like our mothers told us: don't lie.
"Be sure to check back..." is the illegitimate cousin of "feel free to..." online. There are many ways to let visitors opt-in to more communication from you: email lists, feeds, follows, friending, etc. If you are mentioning something that does not exist yet, but will in the future, help your audience chose to opt-in to be informed when this event-in-the-future happens. If you can't be bothered to use such common methods for communicating with your potential future audience, do not expect your audience to be bother to care about your future creations.
We all make mistakes (myself included) but being as clear and honest as possible makes the many messages we all encounter everyday more useful. And now, just for fun, I ask you to please share this post with everyone who asks you to "feel free" to use the internet ;-).
Saturday, April 4, 2009
Viral Video Best Practices
Viral-ness cannot be bought into or out of any more than gravity can. Like gravity, viral-ness is not strictly in your control. Unlike gravity, viral-ness is not a law of nature, but more a tendency.
You can't pay a fee and know your video will draw millions of viewers in the way you can buy a plane ticket and fly. You can buy your way to tipping the odds in your favor, to weighting the dice, if you will, encouraging it to catch on and lead people to spread your content.
Content is viral if upon viewing it, the viewer encourages other people to view it (to become viewers), who then encourage others to view it and so on. What happens when the user presses play is still the most important part the viral equation, but best practices can help get users to press play and then tell others about it after they've watched.
Sunday, March 29, 2009
Tuesday, March 17, 2009
Facebook Nearly 6% of Online Time in US
As of February 2009, Facebook is the "Monthly Attention Leader", commanding nearly 6% of all time spent online by Americans.
While Facebook leads in engagement, it still lags well behind Google and Yahoo! in overall audience. MySpace is the losing end of the trends in Compete.com's numbers, showing a dramatic fall in its attention share since Facebook's platform launched
(from Compete.com, via AllFacebook).
Facebook partly succeeds because they explode their content more than almost any other social networking application. They use Facebook Connect, the large number of feeds they provide and their numerous different supported interfaces (web, mobile web, text messages, smartphone apps and others) to make Facebook a ubiquitous and portable experience.
Supporting Facebook can make anyone more effective than those corporations that limit the use of their content on Facebook (including some major media corporations). By keeping content off of Facebook's "social graph" the best one can accomplish is 94% success.
For instance, MySpace would benefit at this point by building a compelling Facebook application to make MySpace available from within Facebook. This would be admittedly bold, but since MySpace is now in the shadow, bold is the safest choice. They also need to improve their mobile solutions and explosion of content (making it accessible in numerous ways).