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Monday, March 2, 2009

News Feeds (Not RSS)

The first, and strongest, guideline about news feeds is to stop calling them RSS. In our study, 82% of users had no idea what this term meant

(from Jakob Nielsen's Alertbox, June 12, 2006). This was why Forrester under estimates feed use; they called them RSS which is meaningless to 82% of users.

Call feeds, feeds. That's what they are in plain English and referring to feeds as feeds clearly tells even the newest users that one item is being fed into another.

I also have more technical advice for feeds.

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